Best Price Guarantee
We Guarantee The Best Price Every Time
Best Price Guarantee FAQ's
Our competitors are companies that trade in the UK and Ireland both online and in store and must offer a substantial range of products. The company must appear on the UK / Irish high street or in a similar location such as a shopping centre or retail park. If a competitor is closing down or entering administration we will not price match.
We do not deem online only businesses or online only companies with show rooms, auction sites, factory outlets, market stalls or home shopping channels to be competitors..
We price match against all Mamas & Papas brand products and any third party branded products such as: Joie, Bugaboo, Cybex and Tommee Tippee, which are available for sale in Mamas & Papas stores and online at www.mamasandpapas.com.
In order to be eligible for a price match a competitor’s products must be the same:
- Sold with the same guarantees, warranties and conditions of sale
The product must be in stock and available for immediate delivery, this does not include any pre-order options.
When it comes to our Deliver & Build service, we are happy to consider lowering the combined price of the furniture and the fitting service, if the competitor’s deliver & build service is of the same level of quality as ours. Timescales, quality of materials, and any accreditation or qualifications awarded to the fitting team will be considered when determining if the service is of the same level as Mamas & Papas.
Every price match will be decided on its own merits. In the event that a Competitor offers a bundle discount, Mamas & Papas will match the price of the bundle if:
- The bundle is available to all customers
- The individual products contained within the bundle are identical to Mamas & Papas products; and
- Each individual product contained within the bundle is available to be sold in Mamas & Papas stores and online
If all of the individual products contained in the competitors bundle can be bought from the competitor individually at full price, we will not price match.
We are happy to price match competitor’s temporary discounts and special offers published at the point of purchase.
Where any competitors offer loyalty based rewards and other promotions such as express delivery, extended warranties, trade-ins, cash back and negotiated prices for groups such as account holders we will not price match these discounts.