Delivery and Collection Information
Please note that all delivery services are subject to availability and stock availability. All delivery dates are estimates only and not guaranteed. All delivery dates represent the total number of working days we estimate to deliver your order. Mamas & Papas will not be held responsible or provide any compensation for any loss caused due to late or delayed deliveries.
In order to guarantee your items arrive in time for Christmas, please be aware that your order must be placed before the following times:
| Service | Mainland UK | N Ireland and Offshore Island | Eire |
|---|---|---|---|
| Standard |
Friday 17th December, 4pm |
Thursday 16th December, 4pm |
Thursday 16th December, 4pm |
| Large Items |
Friday 17th December, 4pm |
Friday 3rd December, 4pm |
Friday 3rd December, 4pm |
| Personalisation |
Friday 17th December, 4pm |
Thursday 16th December, 4pm |
Thursday 16th December, 4pm |
| Click and Collect |
Friday 17th December, 4pm |
Monday 13th December, 4pm |
Monday 13th December, 4pm |
| Delivery Option | Delivery Time | Cost |
|---|---|---|
Free Standard Delivery |
We will deliver your order within 4 to 6 working days. For personalised items we will deliver your order within 5 to 8 working days. Available on all items, except selected Cots, Furniture collections, Battery vehicle toys and larger Rocking horses. |
Orders of €75 and over are FREE Orders under €75 are €8 |
Delivery of larger items
Including all furniture collections, selected cots, battery vehicle toys and larger rocking horses.
| Delivery Options | Delivery Time | Cost |
|---|---|---|
Standard Delivery |
Delivered from 14-21 working days from the request date on the order, Monday to Friday. Our carrier will be in touch with you to arrange the best day to deliver once your order has been confirmed. |
€25 |
Our team will deliver your order and place in the room of your choice in your home.
The day before your delivery is due we will email or text you to let you now an estimated time for your delivery.
Just to be prepared...
We advise that you provide sufficient floor coverings to allow our team to deliver to your room of choice. If you could please make sure that stairways, hallways, door frames/access points and your room of choice are clear and measured prior to delivery to ensure that your furniture or rocking horse will fit in your chosen room.
Delivery options at checkout are powered by GFS
We are taking extra safety precautions to take care of our warehouse and delivery teams. If you have selected standard delivery, this means it could take up to 7 working days for your order to be delivered, and items from the same order may arrive separately.
If you selected click and collect, please expect up to 5 days before we confirm you can collect. Please bear with us, due to high demand our Customer Care team are very busy at the moment, so please allow 48 hours after your first delivery for any missing items to arrive before getting in touch. Thank you for your order of the above item, we are extremely sorry that you may have been affected by this.