Delivery, Collection & Returns Information

Please note, orders with multiple items may be split into different deliveries, arriving separately. There won’t be any extra charge and you can check the delivery status of all your orders in My Account.

Delivery services are subject to availability and stock availability. All delivery dates are estimates only and not guaranteed. All delivery dates represent the total number of working days we estimate to deliver your order. Mamas & Papas will not be held responsible or provide any compensation for any loss caused due to late or delayed deliveries.

Christmas Delivery Service

See below for the cut off dates and times in order to receive your delivery before Christmas.

Service	EIRE
Standard	Sun 15th Dec 4pm
Furniture and Large Items	Sat 7th Dec 4pm
Personalisation	Sat 14th Dec 4pm
Click & Collect	Sat 14th Dec 4pm

Service	Mainland UK	N Ireland & Offshore Islands	Eire
Next Day Delivery	Mon 22nd Dec 16:00	N/A	N/A
Standard Delivery	Fri 19th Dec 16:00	Fri 19th Dec 16:00	Wed 17th Dec 16:00
Two-man Delivery (Larger Items)	Wed 17th Dec 16:00	Mon 8th Dec 16:00	Mon 8th Dec 16:00
Personalisation	Wed 17th Dec 16:00	Wed 17th Dec 16:00	Wed 17th Dec 16:00
Click & Collect	Mon 22nd Dec 16:00	Fri 19th Dec 16:00	Mon 15th Dec 16:00

Delivery Option	Delivery Time	Cost
Standard Delivery	We will deliver your order in up to 10 days. Pre-order items will be delivered in up to 10 days from the delivery dates specified on the product page. Personalised items will be delivered within 10 working days. Please allow an extra day for Bank Holidays.	Orders over €100 are FREE (excluding furniture and large items) Orders under €100 are €8

Delivery Option

Delivery Time

Cost

Standard Delivery

We will deliver your order in up to 10 days. Pre-order items will be delivered in up to 10 days from the delivery dates specified on the product page. Personalised items will be delivered within 10 working days.

Please allow an extra day for Bank Holidays.

Orders over €100 are FREE (excluding furniture and large items)

Orders under €100 are €8

We will keep you up to date of when your order is on its way. Please note that all delivery services are subject to availability and stock availability. During busy promotional periods and in severe weather conditions delivery may be delayed and arrive a little later than our published delivery time windows. We will keep you up to date on your order status.

Delivery of larger items

Including all furniture collections, selected cots, battery vehicle toys and larger rocking horses.

Delivery Options	Delivery Time	Cost
Choose your day	21-28 Working days after placing your order, delivered Monday to Friday. Our carrier will be in touch with you to arrange the best day to deliver once your order has been confirmed.	€30

Be prepared for your delivery

For the two-man delivery of large items, we advise that you provide sufficient floor coverings to allow our team to deliver to your room of choice. Where possible, please make sure that stairways, hallways, door frames/access points and your room of choice are clear and measured prior to delivery, to ensure that your furniture will fit in your chosen room. Alternatively the carrier may leave your delivery with a neighbour or in a safe place on your property, where appropriate.