Delivery And Collection Information
Delivery and Collection Information
Please note that all delivery services are subject to availability and stock availability. All delivery dates are estimates only and not guaranteed. All delivery dates represent the total number of working days we estimate to deliver your order. Mamas & Papas will not be held responsible or provide any compensation for any loss caused due to late or delayed deliveries.
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Free Standard Delivery
We will deliver your order in 7 to 10 days.
Pre-order items will be delivered in up to 5 working days from the delivery dates specified on the product page.
Personalised items will be delivered within in up to 7 working days.
Please allow an extra working day for bank holiday.
Orders of €100 and over are FREE
*Excludes furniture and large items
Orders under €100 are €8
Delivery of larger items
Including all furniture collections, selected cots, battery vehicle toys and larger rocking horses.
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Delivered from 14 working days of placing your order, Monday to Friday. Our carrier will be in touch with you to arrange the best day to deliver once your order has been confirmed.
Our team will deliver your order and place in the room of your choice in your home.
The day before your delivery is due we will email or text you to let you now an estimated time for your delivery.
Just to be prepared...
- We advise that you provide sufficient floor coverings to allow our team to deliver to your room of choice.
- If you could please make sure that stairways, hallways, door frames/access points and your room of choice are clear and measured prior to delivery to ensure that your furniture will fit in your chosen room.
- Alternatively the carrier may leave your delivery (with your permission) with a neighbour or in a safe place on your property.
- For personalised items please allow an additional working day to the above premium delivery service options.
Delivery options at checkout are powered by GFS
Collect within 3-5 days from your chosen Mamas & Papas or Concession store.
Click & Collect your order for FREE within 3-5 days from your nearest Mamas & Papas or concession store.
We’ll send you an email or text to let you know when your order is ready to collect, and all you need to do is take your order confirmation email and the payment card you used, or a photo ID (which must be your passport or driving licence) to store and collect your order within 10 days.
If someone else is collecting the order on your behalf they must have the order confirmation email and your ID.
Click & Collect is available on selected products only, is subject to stock availability and is not available for orders of personalised items. Daily offers are also excluded from the Click & Collect service. If you have a large, furniture or personalised item in your bag then the click & collect service will not be availble for your order in checkout.
*For delivery to our Belfast, Dublin, Dundrum, Arnotts and Aberdeen stores please allow up to 5 working days. We will keep you updated and let you know when your order is ready to collect.
We are taking extra safety precautions to take care of our warehouse and delivery teams. If you have selected standard delivery, this means it could take up to 7 working days for your order to be delivered, and items from the same order may arrive separately.
If you selected click and collect, please expect up to 5 days before we confirm you can collect. Please bear with us, due to high demand our Customer Care team are very busy at the moment, so please allow 48 hours after your first delivery for any missing items to arrive before getting in touch. Thank you for your order of the above item, we are extremely sorry that you may have been affected by this.