Gift Box FAQs

You can make your order a gift by adding a gift box or a personalised message to your bag before checkout. Simply select which item(s) you would like to include in your gift box, or alternatively, which items are available for a personalised gift card. Our pre-curated gift sets already include a gift box, so there’s no need to add one to your order.

Items available for gifting are clearly marked with a badge on their product page. If a badge isn’t displayed, unfortunately, the product isn’t available for gifting at this time. Once you’ve finished shopping and proceed to your bag, you can see which items are available for a gift box or a personalised message only, and add them to your order.

We offer a wide range of items available for gift boxing. However, some of our larger items can’t fit into a gift box. These can be sent with a personalised message instead. If a product isn't marked as ‘Available for gifting’, it’s excluded.

We offer three sizes of gift boxes: Small, Medium and Large. Our gifting team will choose the appropriate size to ensure your gift is beautifully packaged. Gifting is offered as a service, and therefore all sizes are charged at the same cost of £5 and include a personalised message.

Our gifting team will carefully select the box size that best suits your chosen gifts, ensuring they’re presented beautifully. In some cases, we may use additional boxes to protect your gifts and maintain our high standards of packing. There’s no extra cost to you for this.

Unfortunately, we can't support orders of multiple gift boxes to different recipients at this time. If you would like to order multiple gift boxes, you will need to place these on separate orders.

No. Unfortunately, gift boxes are available only through our gifting service, so they can be purchased only alongside gifting items.

Unfortunately not. Our gift boxes need to be sent already packed so we can maintain our high gifting standards.

Yes, if you are purchasing a gift from a friend or family member's Baby List, you can add it to a gift box. Simply add it to your bag, then select the gift box option before checkout.

All gift boxes include a personalised message. Personalised message cards are available separately for select large items that can’t fit into a gift box.

Gift box items will be added to the gift box with a personalised message. If we divide the order across multiple gift boxes, a personalised message will be added to each box. Personalised message-only items will each be sent with their own personalised message card. You only need to provide the message once, and we will print it on each message card.

Unfortunately, we can only accept one message, which will be applied to the item on the Baby List and printed on the personalised message card.