Our business is all about wanting better for families. It is a sad fact that slavery, servitude, compulsory / forced labour and human trafficking continues to exist in today’s world. We are committed to ensuring that there is no modern slavery or human trafficking in our supply chains or in any part of our business. This commitment forms part of our wider commitment to act ethically and with integrity in all our business dealings and relationships and we continue to implement and enforce effective controls and procedures to ensure that such behaviours do not occur in our business or that of our supply chain.
We are a global provider of high quality baby products in the baby products and nursery sector. Mamas & Papas (Holdings) Limited is the parent company of the following wholly owned subsidiaries; Mamas & Papas Limited, Mamas & Papas (Stores) Limited, Mamas & Papas (Digital) Limited, Mamas & Papas (Concessions) Limited, Mamas & Papas (Franchise Stores) Limited, Mamas & Papas (Property) Limited and Mamas & Papas (Hong Kong) Limited*.
*Mamas & Papas (Holdings) Limited is also the parent company of Mamas & Papas (Retail) Limited, which entered into administration on 8 November 2019.
Our business started in 1981 when Luisa and David Scacchetti, our founders, became new parents and struggled to find good quality products for their new family. They wanted the best for their family and so the business was formed. The business has grown substantially and now operates internationally. Whilst its head office remains in the UK, the business has stores across the UK and Ireland and also has retail and distribution partners in Europe, South America, Australasia and Asia. In 2014 the business attracted significant investment from BlueGem Capital Partners.
It is a key business objective that families across the globe benefit from good quality, stylish and innovative products. Our products are diverse and include furniture, travel systems, clothing, toys and nursery products.
Our Supply Chain
We have a global network of suppliers from whom we source our products; the majority are based in China, Vietnam and India. Mamas & Papas Limited oversees quality control on a global basis; however we also have a quality control office based in Hong Kong (Mamas & Papas (Hong Kong) Limited), specifically for Asia procurement. This locally based office continues to work with our suppliers to enhance the current quality control measures in place to ensure a robust quality control programme.
We recognise the responsibility that we have to work with all parties in our business and supply chain to ensure that those within it are treated fairly, humanely and with respect. We are committed to ensuring that workers are not exploited or subject to unsafe or inhumane working conditions, and that child labour is not used. Our Head of Compliance, Integrity & Quality continues to manage our ethical auditing process to SMETA principles. We also engage with independent third party specialists to facilitate our ethical auditing policy. We want to create an environment whereby our employees are free to raise any concerns or suspicions they have so that they can be investigated and acted upon.
Employees can raise any concerns with the Head of HR and such concerns are dealt with under our Whistleblowing Policy. We have a Whistleblowing hotline which is administered by an external third party on an anonymous basis which colleagues and suppliers can utilise.
In financial year 18/19 we committed to continue to ensure our supply chain is free from slavery and human trafficking. In our previous Modern Slavery Statement we committed to focus on the following:
• Implementing an automated on-boarding system to audit our due diligence process
• An on-going auditing process with corrective action plans in place with all of our key suppliers 3
• Continuing our training with employees and encouraging our suppliers to conduct training within their organisations
• Monitoring and providing guidance to suppliers who fall foul of our auditing criteria and assisting them to improve compliance
Mamas & Papas is pleased to share with you the progress we have made since publishing our previous Modern Slavery Statement and have set out below the progress we have made specifically in relation to the focuses we committed to in financial year 18/19.
Implementing an automated on-boarding system to audit our due diligence process
All new and current suppliers are required to have a valid and up to date social compliance audit on file prior to any purchase order being raised. In the last 12 months, we have updated our systems to automate this process. Any attempt to raise a purchase order without an audit report on file is automatically blocked by the system. In very exceptional circumstances, such as the Covid-19 pandemic, the process can be manually overwritten but only after thorough review of prospective supplier’s previous audit reports and/or alternative documentation approved by the Head of Compliance, Integrity & Quality.
An on-going auditing process with corrective action plans in place will all of our key suppliers;
Our ethical and social compliance auditing programme is fully implemented and on-going. All suppliers are required to submit corrective action plans alongside audit reports for internal review and provide regular updates on progress in areas of concern. We are now in a position where 100% of all first tier suppliers have submitted either a SMETA 2/4 pillar or BVPAS audit report for approval by Mamas & Papas.
Continuing our training with employees and encouraging our suppliers to conduct training within their organisations;
All employees in product functions at Mamas & Papas have been issued with the social compliance policy we send to our suppliers on an annual basis. Regular dialogue with all first tier suppliers takes place to encourage social compliance training within their own organisations. We aim to be fair but firm, to ensure our standards, values and expectations are met. If any member of our supply chain is unable or unwilling to address issues we believe to be critical within our required timescales we reserve the right to terminate the arrangement in accordance with our contractual rights to do so.
Monitoring and providing guidance to suppliers who fall foul of our auditing criteria and assisting them to improve compliance.
The Technical Team at Mamas & Papas are in regular contact with suppliers to assist and guide them through improvement actions that are required as part of their corrective action plans. All social compliance audit reports received are reviewed by a trained member of the Technical Team to assess whether results meet the standards required to enable the trading relationship to continue.
OUR COMMITMENT TO COMBATING SLAVERY AND HUMAN TRAFFICKING
We will continue to monitor existing areas of risk and strive to identify new areas. Our aim this year is to begin to roll out and extend our social compliance auditing programme to key second tier suppliers. We are also intending to issue refresher training on Modern Slavery to 100% of Head Office employees and all fulltime Store colleagues of Mamas & Papas and are currently devising an action plan on the best way to do this given the current Covid-19 pandemic.
In accordance with our Anti-Slavery and Human Trafficking Policy we will review our contracts with business partners and suppliers as part of our wider commitment to ensure that we trade ethically.
Our Anti-Slavery and Human Trafficking Policy reflects our commitment to act transparently and with integrity in all our business relationships and to implement and enforce effective systems and controls to ensure slavery and human trafficking is not taking place any where in our supply chain.
This statement is made pursuant to section 54(1) of the Modern Slavery Act 2015 and constitutes our Group's slavery and human trafficking statement for the financial year ending March 31st , 2020.
Mamas and Papas (Holdings) Limited